Decision Making Analysis
Policy and administration are critical areas of responsibility. Everyday public managers confront tough decisions with tradeoffs and uncertainty. Sometimes the problem is clear, but the solution is not.

We offer the right mix of policy analysis and management skills to provide comprehensive support and advice to public sector managers. Our Associates are skilled at crafting policy analysis, options development and recommendations, budgetary analysis, and program design.

Strategic Planning
Public sector leaders are challenged to innovate and create within highly regulated environments and in response to diverse stakeholders. The strategic plan is a unique expression of an organization and has tremendous influence on the long term success.

We take the time to understand our clients and their mission. The process requires more than facilitation. Through every step of the process: visioning, goal creation, identification of objectives, performance measures, and action plans, we are able to provide counsel on data gathering, implementation feasibility, and political risk management of the final document.

Organizational Assessment
Today’s public managers must increasingly do more with less. Agencies, departments, programs, or job classes may have specific issues that need to be solved or require an evaluation of performance and effectiveness. Often they may need a forecast to assess continued performance in changing operating conditions.

Our Associates take a holistic approach through an objective assessment of performance, comparison to internal and external standards, identification of risks and costs, and causal analysis of performance deficiencies. Beyond that we develop actionable plans for improvement.

Organizational Change Management
Change in the public sector is inevitable. The sources of change can range from new legislation to new technology. Regardless of the source, change that is not well managed can waste time and energy, and lead to a significant loss in productivity or even a failed initiative.

Our Associates understand the complexities of public organizations and how to innovate around change, not just manage it. Change can be a complex, multi-dimensional experience and achievement of target objectives and benefits, while managing associated risks, is best performed using a structured process. It often requires business process reengineering, leadership development training, communication planning and execution, and project team building.

Communications Strategy and Execution
By their nature public sector organizations have a strong need for effective communication with their stakeholders, whether it's the public, media, legislature, or executive.

We strategically plan, manage and execute the communication process. Clear, concise, persuasive communication is required no matter the delivery form; but, it is not sufficient. Our Associates understand the operations of the public sector and its unique needs. We have the expertise to provide counsel beyond packaging, developing work with substance and rigor.